Privacy Policy

Last Updated: 2025

At Sand & Sage Postpartum (“we,” “our,” or “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.sandnsagepostpartum.com (the “Site”), use our services, or interact with us in other ways.

By accessing or using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy. Please read the following policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect various types of information in order to provide and improve our services to you, as well as to comply with legal and regulatory requirements. The information we collect may include:

Personal Information

  • Contact Information: When you sign up for our newsletter, register for an account, or make a purchase, we may collect personal details such as your name, email address, phone number, and shipping address.

  • Payment Information: If you make a purchase, we may collect your billing address and payment method information. However, we do not store credit card details. Payment processing is handled by secure third-party providers (e.g., Stripe, PayPal).

Usage Data

We may collect information about how you access and use the Site, including your IP address, browser type, device information, pages visited, time spent on the Site, and other diagnostic data. This information helps us analyze trends, troubleshoot issues, and improve the functionality of the Site.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your user experience. These technologies may collect information about your browsing behavior, preferences, and interactions with our Site. You can manage your cookie preferences through your browser settings.

Member Content

If you are a member of any protected area of the Site (e.g., subscription-based content), we may also collect any content you create, submit, or interact with, such as feedback, comments, and posts.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver the services you request, such as personalized postpartum care, consultations, and product orders.

  • Communication: To respond to your inquiries, send order confirmations, updates, promotional emails, and newsletters.

  • Improving the Site: To analyze usage patterns, improve content, and optimize the Site’s performance and user experience.

  • Processing Transactions: To process payments and fulfill orders for products and services.

  • Marketing and Promotions: To send you marketing materials, if you have opted in to receive them. You can opt out of marketing communications at any time.

  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the Site, processing payments, sending communications, or performing other necessary functions. These providers are obligated to keep your information confidential.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests, such as a subpoena or court order.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if your information is transferred.

4. Data Security

We take reasonable precautions to protect the security of your personal information. We use encryption and secure server technology to safeguard your data. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on where you live, you may have certain rights regarding your personal data. These rights may include:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You may request that we correct any inaccurate or incomplete information we hold about you.

  • Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., legal obligations or legitimate business interests).

  • Opt-Out: You have the right to opt out of receiving marketing emails or other promotional communications at any time by following the unsubscribe instructions in the communication.

  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

  • Objection: You may object to the processing of your data for specific purposes, such as marketing or profiling.

To exercise any of these rights, please contact us at sand.sage.postpartum@gmail.com. We will respond to your request in accordance with applicable data protection laws.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on the Site. Cookies are small text files stored on your device to track usage patterns and preferences.

  • Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or are deleted).

  • Managing Cookies: You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling cookies may affect your ability to use certain features of the Site.

7. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy only applies to the information collected on this Site. We are not responsible for the privacy practices or content of external websites. We recommend reviewing the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sand & Sage Postpartum Care LLC
Email: sand.sage.postpartum@gmail.com
Phone: 509-531-0193